Medical assistants work with doctors to offer patient services and care in private offices, outpatient clinics, hospitals, and other medical settings. As a consequence, medical assistants get cross-training in administrative and clinical tasks. A Medical Assistant’s typical day may involve answering phones, scheduling patient appointments, updating medical records, filling out insurance paperwork, arranging Medical assistants work with doctors to offer patient services and care in private offices, outpatient clinics, hospitals, and other medical settings. As a consequence, medical assistants get cross-training in administrative and clinical tasks. A Medical Assistant’s typical day may involve answering phones, scheduling patient appointments, updating medical records, filling out insurance paperwork, arranging tests and referrals, in addition to routine accounting tasks in a clinical environment.tests and referrals, in addition to routine accounting tasks in a clinical environment.